For the past few months, I’ve been building a software-as-a-service (SaaS) application, and throughout the development process I’ve realized what a powerful tool Slack (or team chat in general) can be to monitor user and application behavior.

After a bit of integration, it’s provided a real-time view into our application that previously didn’t exist, and it’s been so invaluable that I couldn’t help but write up this show-and-tell.

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